HelioHost Posted January 22, 2022 Posted January 22, 2022 Username: N/A, Server: N/A, Main Domain: N/ABetter take hosting from somewhere else as the pages takes almost a minute to load even for a website have html of only 2-3KBs and upload limit is also very low..
wolstech Posted January 22, 2022 Posted January 22, 2022 The servers are slower than normal due to the license issues and ongoing work to migrate to Plesk. Tommy had his resource amounts reduced so we could create a second VM that will eventually become the Plesk version of Tommy. For our other servers, they're not being actively monitored for performance/load (a lot of stuff needed for our scripts like APIs stopped working when the licenses were revoked), so it's possible abusive or broken websites are causing load and impacting performance. If you decide to find another host, keep in mind that even though you've left, as long as you don't request your existing cPanel account be deleted or suspended, you're able to keep your place in line to be moved to Plesk when it becomes available. Once moved, your account will be taken offline and archived if not in use. If you decide to come back later, you can have your account restored by asking for it, no registration hassle needed. Also, if you're willing to pay for hosting, we can offer you a VPS instead which will be faster and isn't impacted by the shared hosting performance issues. Those start at $4/month for a basic plan. We can help you set it up and move your website if you've never used a VPS before, and also move to a free Plesk server when it's available and cancel the subscription. A large number of our long-term users have gone this route and been happy with the performance of their VPS and a few have even said they have no plans to go back to the shared hosting now.
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