quataofr Posted December 5, 2021 Posted December 5, 2021 Account: quataofr Email: quataofree@gmail.com Donation: 5$ ------- ETA page shows 0$. I used the same email to donate.
OnEnemy Posted December 5, 2021 Posted December 5, 2021 This support request is being escalated to our root admins.
OnEnemy Posted December 6, 2021 Posted December 6, 2021 3 hours ago, Krydos said: What is the transaction ID? I was gonna ask that but I figured you could find it with just the email. Noted for next time.
Krydos Posted December 6, 2021 Posted December 6, 2021 Normally just the email address would be enough, but I didn't find anything with that.
quataofr Posted December 6, 2021 Author Posted December 6, 2021 I check my old email and got Receipt Number: 4545-0723-1718-7212 I cant find any thing call "transaction ID".
Krydos Posted December 7, 2021 Posted December 7, 2021 What was the date of the donation and what method did you use to donate? Paypal, gofundme, skrill, crypto, etc?
quataofr Posted December 7, 2021 Author Posted December 7, 2021 Method: Paypal Date: 12 november 2019
wolstech Posted December 7, 2021 Posted December 7, 2021 (edited) It's tx # is 5A494394NJ928001P. Looks like it doesn't qualify anyway due to age, but then...K also since said conflicting things regarding this recently in another topic (though I suspect he just typo'd the date): Quote For the transfer order we are only counting donations from 2019-07-14 (one year before our licenses were revoked). That date makes it two years, not one. Was it supposed to be 2020-07-14? Licenses died in 2021 😕 Edited December 7, 2021 by wolstech Clarify
Krydos Posted December 8, 2021 Posted December 8, 2021 Yeah, that was a typo. I meant 2020-07-14 like the news post says. I need to find that typo and fix it.
Krydos Posted December 8, 2021 Posted December 8, 2021 I found it and fixed it https://www.helionet.org/index/topic/48004-hh948194-my-site-still-closed/?do=findComment&comment=202759
quataofr Posted December 8, 2021 Author Posted December 8, 2021 well, look like I can not access panel for at least the next few years. No problem, FTP works just fine for now.
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