balloons Posted November 16, 2021 Posted November 16, 2021 Unfortunately I need to ask the VPS admin to do the shutdown work. My VPS: vps35.heliohost.us This VPS adopts Rocky. Rocky upgraded many packages a few hours ago. I can't connect to ssh after updating this package. Normally I should ask for a VPS reboot, but I was considering shutting down the VPS, This was a good time to shut down the VPS. I am considering using Morty instead of this VPS in the future. (I have to wait a while for Morty to be released) Or I may sign up for a VPS again in the future. Krydos and a few moderators at Discord led me to HelioHost VPS. It provided me with a great experience. I am grateful to meet the staff at HelioHost and everyone who uses it.
OnEnemy Posted November 16, 2021 Posted November 16, 2021 This support request is being escalated to our root admins. 1
yashrs Posted November 16, 2021 Posted November 16, 2021 The VPS has been shutdown. Thanks for using HelioHost VPS. You may need to cancel the recurring subscription from PayPal if it is still on. 1
Krydos Posted November 17, 2021 Posted November 17, 2021 I have verified that paypal won't bill again automatically. Like Yashrs already said, thanks for using our VPS service. 1
balloons Posted November 17, 2021 Author Posted November 17, 2021 I'm hearing about yashrs from Krydos. Because you are involved in server work these days. Thank you for your support as a VPS admin. Krydos set up my VPS. It was just after the tragedy of losing cPanel. Still thank you for dealing with my VPS. I see the day when your Plesk work is complete and your server can be built. I can always meet you on Discord. Jenova is always a quick response. I know you are an excellent Moderator. The VPS I lost will be assigned to someone. It will continue to support HelioNet and HelioHost. I'm still using Tommy server and will get Plesk soon, but want to get a better US server on HelioHost so I'll act later. I am grateful for the response so far and for meeting you. 2
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