HelioHost Posted August 3, 2021 Posted August 3, 2021 Username: siteadmi, Server: Ricky, Main domain: caddisfly.heliohost.orgDear HelioHost Team, Please unarchive this account. Thank you siteadmi On Fri, May 14, 2021 at 8:48 AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > Ricky Has Returned! > > Hey siteadmi, > > We have finally finished rebuilding Ricky and he is now available for your > account to be unarchived. > > Since it took so much longer to complete this rebuild than we expected > we're not going to automatically restore all of the active accounts from > before the maintenance started because it's likely most of those people > have switched servers or given up entirely at this point. > > You're receiving this email because you had an active account on Ricky > when he was shutdown for maintenance. If you would like to have your > account reactivated simply reply to this email or make a post on the > support forum requesting it to be unarchived and we will take care of them > one at a time. There was no data lost, and your account can be restored > exactly how it was prior to the maintenance. > > As a reminder, Ricky is a clean slate which means only a few basic php > extensions are currently installed, and only a few python modules are > available as well. If you need something added just let us know and we will > install things as needed. Also if you had remote postgresql access prior to > the rebuild you'll need to request it again. Ricky has the cutting edge > python 3.9.5 that was released less than 2 weeks ago, and all the latest > versions possible of everything. As before Ricky doesn't support java, > asp.net, node.js, etc. If you have questions about what is available just > ask. > > Once again we must apologize for how much longer it took to complete this > rebuild than we expected. We're happy though because Ricky is performing > perfectly so far, and is much faster than he was on the older hardware. > Thanks for your patience during this extended maintenance. > Request Unarchive > > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe > >
Krydos Posted August 3, 2021 Posted August 3, 2021 Since we're in the middle of upgrading our servers to Plesk it's not currently possible to unarchive accounts. You can download a full backup including all of your files, databases, emails, and all settings from https://www.heliohost.org/backup/ Let us know if you need help finding something from within your backup, or if you have any questions.
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