HelioHost Posted July 27, 2021 Posted July 27, 2021 Username: clima, Server: Johnny, Main domain: clima.heliohost.usHello HelioHost, Thank you for your email. And you concerns. So bad the cpanel issues. I have a site that stores and transforms weather data... and it seems it is ok. http://clima.heliohost.us/ Will this be turn off? If I don't need to go to cpanel do I have to do something? Also for the VPS option is that a barebone server o or is a regular linux virtual machine? what options / support we have for this vps ? backup? etc ? thanks for your support best regards Norman E. Avila G. ClimaYa On Mon, Jul 26, 2021 at 6:46 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > CPanel Licenses Revoked > > Hey clima, > > You're receiving this email because you have an active account on the > Ricky server. > > A few days ago, with absolutely no prior warning, cPanel unexpectedly > revoked all of our licenses, and are now trying to charge us over $17,000 > per year to renew them. Obviously since we're a non-profit funded by > donations we don't have anywhere near that kind of money to pay their > ransom. > > We've been a faithful cPanel license holder since 2005, and over the past > 16 years we haven't had any issues with them at all until today. Our > servers are all inexorably intertwined with cPanel/WHM and all the > customizations and systems we've written over the years are worthless > without cPanel. > > If you try to log in to cPanel it will give you errors and not let you log > in, but we've managed to create full backups for everyone. If you click the > download backup link below it will allow you to save a compressed file that > contains all of your files, databases, emails, and all of your cPanel > settings. If you need help extracting the information you're looking for > from the backup please let us know by replying to this email or posting on > our support forums at https://www.helionet.org/ > > Don't worry though, we have already signed an even better contract with an > even better control panel. We will be taking your server offline soon to > rebuild it using Plesk instead of cPanel. We've never set up a Plesk server > before so it may take a couple of weeks to get it all ready to go. Once > it's ready we will attempt to restore the full cPanel backups onto the new > Plesk control panel. > > In the meantime your site will be offline until we can finish the rebuild > though. If you need to keep your website online during the rebuild the only > kind of hosting we can offer without cPanel licenses is our VPS service. A > month of the basic Mercury VPS plan only costs $4, and we hope that we can > have your server back online in less than a month. > > By default, all the VPS plans only come with a bare Ubuntu 20 operating > system and root SSH access. If you're not very familiar with SSH we can > also install a free control panel called Hestia for you which comes with a > script that should be able to import your full cPanel backup file into the > VPS. The link to order a VPS is https://www.heliohost.org/vps/ If you > would like Hestia installed too please reply to this email or post on our > support forum to request it. You can also request it by replying after you > receive your SSH login credentials. > > We're truly sorry that we won't be able to provide free hosting for a > while, and it's really terrible that we weren't able to even give any > advance notice to our users, but like we said it was completely unexpected > that cPanel did this to us. If you have any questions of comments we would > love to hear from you. You can simply reply to this email, and it will be > posted for our volunteers and community to respond to. Thanks for being a > HelioHost user. > Download Backup > > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2021 Helio Networks. All rights reserved. | Unsubscribe > >
Krydos Posted July 27, 2021 Posted July 27, 2021 Yes, your domain is working fine for now, but we'll need to eventually shut down the Johnny server and rebuild it with Plesk. While the server is offline your site will be down. The VPS are regular Linux virtual machines. For most uses the basic Mercury plan is enough, but if you need more memory, cpus, hard drive space, or an OS other than Ubuntu 20 you can customize it. For backups of VPS you can just download the files you need to your home pc using SFTP or rsync or anything else that you want to install. Support for a VPS is basically the same as support for a shared hosting account. You can email, post on the forums, ask on discord, etc.
HelioHost Posted July 27, 2021 Author Posted July 27, 2021 Thanks. If I acquire a VPS server, can this be resized (add storage, CPU or RAM) afterwards ? best regards Norman E. Avila G. On Mon, Jul 26, 2021 at 7:01 PM HelioHost Support wrote: > Your message (Re: CPanel Licenses Revoked) has been assigned the tracking > ID [HH#204152]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#204152] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44412 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > >
Krydos Posted July 27, 2021 Posted July 27, 2021 Yes, VPS can easily be upgraded or downgraded. If you decide to downgrade your hard drive space, it can be done, but the operating system has to be reinstalled fresh again. Upgrading is easy though.
HelioHost Posted July 27, 2021 Author Posted July 27, 2021 Thanks, does the vps option comes with a control panel, apache, email, ftp, php, mysql etc or this has te be setup manually on my own? thank you for your answer On Mon, Jul 26, 2021 at 8:33 PM HelioHost Support wrote: > > Yes, VPS can easily be upgraded or downgraded. If you decide to > downgrade your hard drive space, it can be done, but the operating system > has to be reinstalled fresh again. Upgrading is easy though. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=44412 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
Krydos Posted July 27, 2021 Posted July 27, 2021 By default the VPS are just a bare os with nothing installed. You can request a control panel, or you can install it yourself. A popular free control panel that a lot of people use is Hestia. If you install a control panel it installs apache, email, php, mysql and everything for you. You can of course install everything manually without a control panel too. One advantage that Hestia has is there is a cPanel to Hestia converter script that you can use to import your cpmove file that you can download from https://www.heliohost.org/backup/ and it automatically extracts your files, and databases, and emails, and domains and everything into the Hestia control panel. If you want I can install Hestia and import your backup file for you, or you have root access so you can do it yourself if you want too. Just let us know.
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