HelioHost Posted July 15, 2021 Posted July 15, 2021 Username: N/A, Server: N/A, Main Domain: N/AHalo how to i get my backup data website in cpanel.its important for me. http://ksc-dashboard.heliohost.us/
OnEnemy Posted July 16, 2021 Posted July 16, 2021 You can login using FTP and download your files that way for now. Eventually we will have a backup made and you will be able to download the full backup off our servers. More information on FTP here: Uploading Files - HelioHost Wiki (helionet.org)
clueless Posted July 16, 2021 Posted July 16, 2021 I have 2 FTP accounts. both pwds quit working. cannot access FTP. the main FTP account also pops a certificate error: --------------------------- Warning --------------------------- The server's certificate is not known. You have no guarantee that the server is the computer you think it is. Server's certificate details follow: Issuer: - Organization: Let's Encrypt, R3 - Location: US Subject: - Organization: tommy.heliohost.org Valid: 6/19/2021 3:20:14 AM - 9/17/2021 3:20:13 AM Fingerprints: - SHA-256: 40:43:b8:7c:0b:f7:31:ae:ee:1e:dc:32:1b:71:f4:7c:f7:ea:22:ff:13:a9:6e:48:74:2e:8b:bc:72:b4:60:3d - SHA-1: 0a:ad:82:c3:c3:7c:1a:db:29:04:91:4b:88:de:03:3b:06:f8:1e:5b Summary: Unable to get local issuer certificate. The error occurred at a depth of 3 in the certificate chain. Certificate was not issued for this server. You might be connecting to a server that is pretending to be "ftp.[user].heliohost.org". If you trust this certificate, press Yes. To connect without storing certificate, press No. To abandon the connection press Cancel.
Krydos Posted July 16, 2021 Posted July 16, 2021 Connect to SFTP with the host tommy.heliohost.org not ftp.whatever.heliohost.org.
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