rickalme Posted July 12, 2021 Posted July 12, 2021 Hi, I'm trying to put my domain "rickalmeida.online" as the main domain for my account, but the change has no effect. And when I try to add this domain through cPanel, I get an error message saying the domain is already registered in DNS. How do I go about adding it to my account as the main domain? My username is "rickalme". Grateful in advance!
OnEnemy Posted July 12, 2021 Posted July 12, 2021 Looks like you are on Ricky. He recently got rebuilt and had a rollback. Your domain probably needs to be cleared from the DNS Cluster. In the meantime, make sure your domain is pointing to our nameservers. This support request is being escalated to our root admins.
Krydos Posted July 12, 2021 Posted July 12, 2021 Your main domain has been changed to rickalmeida.online. It looks like your software is still trying to redirect to the old domain though so make sure you edit the config file and update the domain there too.
rickalme Posted July 13, 2021 Author Posted July 13, 2021 Thanks! The problem was solved. Can you remove the registry from "redetumulto.com" too? I believe the same thing is happening, as I also can't add.
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