HelioHost Posted June 27, 2021 Posted June 27, 2021 Username: N/A, Server: N/A, Main Domain: N/AHello! How are you doing? I am currently looking for a web host. I remember your website when I was a kid to make a minecraft server, and learn basic programming, simply put I loved it! As of today I am looking to use your services again.. But sadly I noticed upon sign up that your servers are currently overloaded :( Please I would love to use your hosting services for my recently launched business. What you have to offer is unbeatable, and I cannot find elsewhere. Would be absolutely highly appreciated if I could get some sort of reservation spot when they are next available. You can also count on my donations either way , stay safe. Regards. - Brandon Russell
Krydos Posted June 27, 2021 Posted June 27, 2021 Hey Brandon, I already responded to you on discord, but in case you don't check that I'll post it here too. I see a donation of $10 from a few hours ago and the email address starts with brand- so that's probably you. It looks like what happened is you donated, got the special Tommy invitation link, and then instead of clicking the link in the invitation email you went to heliohost.org/signup and submitted your email address. When you do that it overwrites your Tommy invite with a validation code that doesn't have a server selected, so when you clicked that second email link it just showed you that all the servers were full. I have sent you a new Tommy invite link. Thanks for the donation! Let us know if there is anything else we can help you with.
HelioHost Posted June 28, 2021 Author Posted June 28, 2021 Hello, Thanks for your reply, I tried to look on discord but didn?t come across the message. I have now managed to activate the website via the new link you sent me, thanks. However now I am getting an issue where the website nor cPanel is loading? This leaves me unable to do anything whatsoever. - Brandon Russell > On 27 Jun 2021, at 23:13, HelioHost Support wrote: > > ? > Hey Brandon, > > > > I already responded to you on discord, but in case you don't check that I'll post it here too. > > > > I see a donation of $10 from a few hours ago and the email address starts with brand- so that's probably you. It looks like what happened is you donated, got the special Tommy invitation link, and then instead of clicking the link in the invitation email you went to heliohost.org/signup and submitted your email address. When you do that it overwrites your Tommy invite with a validation code that doesn't have a server selected, so when you clicked that second email link it just showed you that all the servers were full. I have sent you a new Tommy invite link. Thanks for the donation! > > > > Let us know if there is anything else we can help you with. > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=43781 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >
HelioHost Posted June 28, 2021 Author Posted June 28, 2021 Disregard last message, problem solved. Have a good week! Bye for now. - Brandon Russell > On 28 Jun 2021, at 11:40, Brandon Russell wrote: > > ?Hello, > Thanks for your reply, I tried to look on discord but didn?t come across the message. > I have now managed to activate the website via the new link you sent me, thanks. > > However now I am getting an issue where the website nor cPanel is loading? This leaves me unable to do anything whatsoever. > > - Brandon Russell > >> On 27 Jun 2021, at 23:13, HelioHost Support wrote: >> >> ? >> Hey Brandon, >> >> >> >> I already responded to you on discord, but in case you don't check that I'll post it here too. >> >> >> >> I see a donation of $10 from a few hours ago and the email address starts with brand- so that's probably you. It looks like what happened is you donated, got the special Tommy invitation link, and then instead of clicking the link in the invitation email you went to heliohost.org/signup and submitted your email address. When you do that it overwrites your Tommy invite with a validation code that doesn't have a server selected, so when you clicked that second email link it just showed you that all the servers were full. I have sent you a new Tommy invite link. Thanks for the donation! >> >> >> >> Let us know if there is anything else we can help you with. >> >> >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic=43781 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >>
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