HelioHost Posted June 25, 2021 Posted June 25, 2021 Username: N/A, Server: N/A, Main Domain: N/AHi, I am trying to use my Helio FTP, but don't know where or what the server address is. I have created FTP user name: gstFTP42@garystong.net and FTP server: ftp.garystong.net but entering the latter where they want server address gets nowhere. I have tried this with filezilla FTP. I would appreciate any assistance you could provide, THanks, Gary S. Tong
Krydos Posted June 25, 2021 Posted June 25, 2021 I recommend using these settings: Username: garytong Password: <same as cpanel> Protocol: SFTP Host: tommy.heliohost.org Port: 1342
HelioHost Posted June 25, 2021 Author Posted June 25, 2021 Hi, This worked! You are a genius! Thanks a lot! Gary Quoting HelioHost Support : > I recommend using these settings: > > ? ? ? ? Username: garytong > > ? ? ? ? Password: > > ? ? ? ? Protocol: SFTP > > ? ? ? ? Host: tommy.heliohost.org > > ? ? ? ? Port: 1342 > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=43735 > > Thank you, > Heliohost support > https://www.heliohost.org/https://www.helionet.org/
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