[HH#502543] Blocked IP address

[HelioHost]

Username: lkapuyi, Server: Johnny, Main domain: tocandoomundo.org

Hi Heliohost support,
Thank you so much for your help. My IP address was unblocked and I was able to use my site without any problems. Unfortunately, it has been blocked again because I was trying to connect to my FileZilla application. Please, I need your help.
My domains are tocandoomundo.org and tocandoomundo.ga.
Many thanks in advance,
lkapuyi

[Krydos]

Which ip is blocked?