[Solved] Suspended: myrtle65

[naomi16i_]

Good day, my account was suspended.

 

- account information -

Username : myrtle65

Domain     : ka****.heliohost.us

Server       : Johnny or Tommy, sorry.

 

Could you please unsuspend/activate my account? 

 

 

danke schön

 

[wolstech]

It's suspended for phishing. If you didn't phish, someone got into your account and did. Phishing accounts cannot be recovered or backed up. The weird part here is I can't figure out why it's suspended for phishing. I don't see any phishing content or mail, don't see an abuse report, and it's not flagged on the abuse scanner either.

 

While it is our policy to not unsuspend phishing bans, for your convenience an invite for a replacement account has been sent to you to create a new account.

[Krydos]

It's the same person as bankers, nighteen, etc. He's already set up multiple phishing accounts so it seems rather unlikely that he won't just do it again.

[naomi16i_]

Thank you for the explanation @wollstech & @krydos,

But just for clear, I,m not bankers, nighteen, etc,

And I don't have intention to phish.

 

Thank you for your kind consideration & attention.

Much obliged.

 

danke schön

[naomi16i_]

Hi again

the validation code https://www.heliohost.org/validate/?v=01ec******* may have expired.

the page notice:

This validation code doesn't match any accounts in our system. It may have already been used, or if the code is more than 48 hours old it may have expired.

 

could you send again a new invitation to create new account?

 

danke schön

[wolstech]

Yeah, I don’t see the connection between your account and those other ones either except for the fact that they came from the same country (which admittedly is one that is notorious for phishing). The report he was probably looking at was a multiple account report that I specifically try not to use for general purpose phishing detection (my experience has been that it is much more prone to false positives than the other detection systems we use).

 

Your account was around much longer than those accounts, and did not phish.

 

I’ll resend the invite when I get to a computer. You should get it in the next hour or so.

[naomi16i_]

Thank you @wolstech & @krydos.

Very much obliged.

[wolstech]

Sent.