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Posted (edited)

This support request is being escalated to our root admins.

 

You're on Tommy now. Thanks for the donation.

 

Hi there! Thank you! My donation is really nothing compared to what you guys do, and I plan on giving more very soon.

 

BTW, is it possible to request a complete reset of my current domain? I just had it transferred to Tommy and I want to be able to use its full default features without going through any hassle. At the same time, I don’t wanna have to wait several hours for sign-ups to open again.

 

I've also asked about this via email but I'm not sure that was the proper place to ask.

 

Thanks!

Edited by blackcap
Posted

There is no need to do anything special to use new functionality. Just use it as you always have.

 

Also, there's no way to "reset" an account. You have to back all your data up and delete your account entirely, then we send you an invite to create a new one. If you want to do that, delete your account and let us know so we can resend the invite.

Posted

There is no need to do anything special to use new functionality. Just use it as you always have.

 

Also, there's no way to "reset" an account. You have to back all your data up and delete your account entirely, then we send you an invite to create a new one. If you want to do that, delete your account and let us know so we can resend the invite.

Done! Account deleted. I'll be waiting for the new invite! Thank you! :)

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