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Posted (edited)

This support request is being escalated to our root admins.

 

Edit: Your screenshot is not showing, please reupload.

 

Also, if this is to move to Tommy, please post username too. :)

Edited by Jenova
  • Like 1
Posted (edited)

Good morning I think a misunderstanding has happened I already had a vps and requested the hiring of another with a recurring charge that is the id of the first transaction and I have not yet received the access credentials and the second transaction is a donation for the platform

 

 

Krydos has to do the VPS. Moving the Johnny account now :) -------> thankyou I am waiting for the access credentials

 

 

Edited by mxtech
Posted

Krydos is the only one who can set that second VPS up for you. He hasn't been on recently. When he sees this he'll set it up.

 

I moved the Johnny account you have to Tommy since there was a $1 donation (this is typically why $1 donations are made). Do you want this account moved back to Johnny?

  • Like 1
Posted

Sorry for how long it took to get this set up. I saw the VPS request, but when I checked the email address I saw you already had a VPS. I didn't realize you were trying to buy a second VPS. I've got it all set up and sent the login credentials to you now. Thanks for your patience.

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