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Posted (edited)

You killed me off for trying to check IMAP on dead Ricky? Finally used my Tommy invite - only to not be able to log in to CPANEL.

 

"The IP address has been blocked for trying to log in to IMAP with the wrong password too many times."

(please wipe IP after fixin', thanks!)

Edited by flazepe
Posted

Warning still showing up when logging in to heliohost website, with link to come here. Email account was disabled on my end.

 

Your IP has been blocked!

The IP address 73.37.4.129 has been blocked for trying to log in to IMAP with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit

 

Posted

Warning still showing up when logging in to heliohost website, with link to come here. Email account was disabled on my end.

Your IP has been blocked!

The IP address 73.37.4.129 has been blocked for trying to log in to IMAP with the wrong password too many times. To prevent this from happening again in the future please make sure your email client username and password are correct. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit

Please try again. I cannot find that ip address. You shoukd also wait 15 minutes before trying again after being unblocked

Posted

Still there, the "unblocked" reply was 15 hours ago. Something else on the website still is creating this prompt.

Posted (edited)

Did you clean your cache?

 

I checked again to see if the ip I wrote in was wrong, still cant find it

I just tried on a different browser. same.

 

Also get to see a terrible scam ad that has buttons "direct deposit account" "bank checking account" "create a free website"...

Edited by flexo
Posted

It's not blocked on our end on Tommy:

Unblock 73.37.x.x, trying permanent blocks...

csf: 73.37.x.x not found in csf.deny
...Done.

Unblock 73.37.x.x, trying temporary blocks...

csf: There are no temporary IP bans
csf: There are no temporary IP allows

Can you log in using https://tommy.heliohost.org:2083/ instead?

Posted

Sorry about that. You were blocked on the old Ricky server not on Tommy. I hadn't wiped the old Ricky blocked ips from the database yet, and the ip blocking module hasn't been installed on new Ricky yet, which would have wiped the firewall database for me. My fault for not clearing out all the old data yet.

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