animecaf Posted January 25, 2021 Share Posted January 25, 2021 Hello there, I've been inactive fir the past 2 months and I didn't get the chance to login to my account, I'd appreciate it if you guys could unarchive itUsername: animecaf Link to comment Share on other sites More sharing options...
Talk Sick Posted January 25, 2021 Share Posted January 25, 2021 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
Byron Posted January 25, 2021 Share Posted January 25, 2021 Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted January 25, 2021 Share Posted January 25, 2021 @Krydos - https://bybyron.net/2/tmp/2021.01.25.062756-tommy.log Link to comment Share on other sites More sharing options...
wolstech Posted January 25, 2021 Share Posted January 25, 2021 Krydos will need to figure out why that failed (I downloaded the cpmove-animecafe.tar.gz and it tested OK, so not a corrupt archive), but the good news is it appears his account was empty anyway aside from a single 5KB postgres DB. There's nothing in public_html, mail, or mysql. I'd think the easy fix here is to send an invite and if he wants that DB, we can just email the .sql to him or leave it in his home folder and he can restore it manually. Link to comment Share on other sites More sharing options...
animecaf Posted January 25, 2021 Author Share Posted January 25, 2021 Thanks, but when will I get the invite, or is there no need for that?I tried signing in again and it showed that my account is still archived Link to comment Share on other sites More sharing options...
Luigi123 Posted January 25, 2021 Share Posted January 25, 2021 Thanks, but when will I get the invite, or is there no need for that?I tried signing in again and it showed that my account is still archivedWe need to wait for Krydos to get on here to help this issue because the unarchived system had failed after Byron tries to do it on his end. Another easy fix from what Wolstech was mentioning earlier is we can send you an invite to your email that was associated from your archive account without having to wait for longer times than usual as it appears that you don't have any files in your account and it's just your Postgres Databases. If you would like us to backup that databases from your account and sent you an email the .sql or leave it in your home folder and you can restore it manually after that. Link to comment Share on other sites More sharing options...
Krydos Posted January 29, 2021 Share Posted January 29, 2021 Not sure what happened with this one, but here's your domain working again. http://animecaf.heliohost.org/ Let us know if anything is missing. Link to comment Share on other sites More sharing options...
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