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Posted

Hi,

 

Please, need your help to add 'www.tegmen.com.br' domain to my Tommy

Heliohost domain: wmenezes.heliohost.org

 

With that I can add DNS entries on my local internet management team, correct?

ns1.heliohost.org

ns2.heliohost.org

 

Thanks in advance

Wesley Menezes

 

 

Posted

.br is infamous for not working well because of their backwards policy that requires hosts to set up first (.br and eu.org are the only providers like this). If you try, it'll fail because our system expects them to set up first, and their systems expects us to set up first...

 

The domain tegmen.com.br has been manually parked on top of wmenezes.heliohost.org. Please set your name servers to the ones you listed and wait a few hours for the domain to start working :)

Posted

Yep, I've got myself in this endless loop.. oh my! :wacko:

 

I could set Heliohost DNS records on registro.br , they were accepted now!

 

Many Thanks!!!

Wesley Menezes

Posted

If you have a moment we would all appreciate it if you could open a support ticket to registro.br and let them know their system is set up wrong. It will help save thousands of people from having the same issue as you if they fix it.

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