Jump to content

Recommended Posts

Posted

Are you asking to unarchive an account or retrieve a backup made during server upgrades?

 

You can make a backup on your own in cpanel, delete your own account and signup again if you wish.

 

Just to be clear though, you can only have one account at a time. Any duplicates will be suspended.

Posted

What was the username of the old account?

 

Also, did you delete the account, or just abandon it? If you deleted it, we won't have any backups or other data to recover. Abandoned accounts get archived and can be recovered.

Posted

Unarchived. If you want a backup you can create one yourself by logging in to cpanel and clicking the backup button.

Guest
This topic is now closed to further replies.
×
×
  • Create New...