edrick Posted December 27, 2020 Share Posted December 27, 2020 Hi Admin, Could you please unarchive my account?Username: edrick Link to comment Share on other sites More sharing options...
flazepe Posted December 27, 2020 Share Posted December 27, 2020 This support request is being escalated to our root admins. 1 Link to comment Share on other sites More sharing options...
Krydos Posted December 27, 2020 Share Posted December 27, 2020 It looks like you already have an account called edrick2 on Tommy. Users are only allowed to have 1 active account at a time. Would you like me to suspend your Tommy account and unarchive your Johnny account? Link to comment Share on other sites More sharing options...
edrick Posted December 27, 2020 Author Share Posted December 27, 2020 No, but my domain has expired and I want to get heliohost subdomain again. how to do it? Link to comment Share on other sites More sharing options...
Talk Sick Posted December 27, 2020 Share Posted December 27, 2020 No, but my domain has expired and I want to get heliohost subdomain again. how to do it?We no longer allow .heliohost.org subdomains, but instead have .heliohost.us subdomains. You can do the changes here: http://www.heliohost.org/scripts/domain.php It may take a few hours to see any changes. Link to comment Share on other sites More sharing options...
wolstech Posted December 27, 2020 Share Posted December 27, 2020 If he had a .org previously and can prove he had it, he can get it back, though we'll need to set it for him. Be aware that the change domain script sometimes fails on the .us subdomains. If that happens let us know and we can change it for you manually. Link to comment Share on other sites More sharing options...
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