gpansare Posted December 9, 2020 Share Posted December 9, 2020 Hi,I am getting error my account is suspended. Please resolve. gnpa63Johnygnpa63 Thanks Link to comment Share on other sites More sharing options...
Krydos Posted December 9, 2020 Share Posted December 9, 2020 Have you changed your mind, and don't want prat87 anymore? Link to comment Share on other sites More sharing options...
gpansare Posted December 9, 2020 Author Share Posted December 9, 2020 What do you mean by prat87? Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2020 Share Posted December 9, 2020 Your account appears to be one of 3 that belong to the same person. Users are only allowed one account. Link to comment Share on other sites More sharing options...
gpansare Posted December 9, 2020 Author Share Posted December 9, 2020 There has to be some misunderstanding. If there some issue with my username or email please let me. Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2020 Share Posted December 9, 2020 These are two other users in the group the system thinks you're part of: https://www.helionet.org/index/topic/41961-suspended-prat87/ I'll let Krydos handle this since he dealt with the last one as well. Link to comment Share on other sites More sharing options...
gpansare Posted December 10, 2020 Author Share Posted December 10, 2020 I don't know what to say about the thread you have shared. All I can say is I stay in a hostel and access my account for shared machines in a cafe. Please tell me if there is some solution to have my account back. Link to comment Share on other sites More sharing options...
gpansare Posted December 10, 2020 Author Share Posted December 10, 2020 Looking at the situation and whatever algorithms you use to mark accounts as duplicate, I can agree to use this site only from my personal mobile phone here after. Link to comment Share on other sites More sharing options...
Krydos Posted December 10, 2020 Share Posted December 10, 2020 You logged into prat87 at 2020-11-13 05:18:18 and then you logged in to gnpa63 at 2020-11-13 05:20:29 from the same computer and you're saying it was a different person? Did you see this other person that was using this same computer as you 2 minutes and 11 seconds before you? Link to comment Share on other sites More sharing options...
gpansare Posted December 10, 2020 Author Share Posted December 10, 2020 Like I said I use hostel cafe. We get to use it for 20min a session.I cannot remember a person after month. I don't want to get into argument. You can enable and monitor my account for 7 daysI said will not use a shared machine. If nothing works just give me a 20 min slot, I take my backup and delete my account, without causing trouble to anyone. You can suspend it back. Link to comment Share on other sites More sharing options...
Krydos Posted December 12, 2020 Share Posted December 12, 2020 The account gnpa63 has been unsuspended. Let me know when you're done taking your backup. Link to comment Share on other sites More sharing options...
gpansare Posted December 12, 2020 Author Share Posted December 12, 2020 My backup is complete. You can delete the account. Link to comment Share on other sites More sharing options...
wolstech Posted December 12, 2020 Share Posted December 12, 2020 The account has been resuspended and will delete itself in due time. Link to comment Share on other sites More sharing options...
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