[Solved] Suspended: gnpa63

[gpansare]

Hi,

I am getting error my account is suspended. Please resolve.

 

gnpa63

Johny

gnpa63

 

Thanks

[Krydos]

Have you changed your mind, and don't want prat87 anymore?

[gpansare]

What do you mean by prat87?

[wolstech]

Your account appears to be one of 3 that belong to the same person. Users are only allowed one account.

[gpansare]

There has to be some misunderstanding. If there some issue with my username or email please let me.

[wolstech]

These are two other users in the group the system thinks you're part of: https://www.helionet.org/index/topic/41961-suspended-prat87/

 

I'll let Krydos handle this since he dealt with the last one as well. 

[gpansare]

I don't know what to say about the thread you have shared. All I can say is I stay in a hostel and access my account for shared machines in a cafe. Please tell me if there is some solution to have my account back.

[gpansare]

Looking at the situation and whatever algorithms you use to mark accounts as duplicate, I can agree to use this site only from my personal mobile phone here after.

[Krydos]

You logged into prat87 at 2020-11-13 05:18:18 and then you logged in to gnpa63 at 2020-11-13 05:20:29 from the same computer and you're saying it was a different person? Did you see this other person that was using this same computer as you 2 minutes and 11 seconds before you?

[gpansare]

Like I said I use hostel cafe. We get to use it for 20min a session.I cannot remember a person after month. I don't want to get into argument. You can enable and monitor my account for 7 days

I said will not use a shared machine.

If nothing works just give me a 20 min slot, I take my backup and delete my account, without causing trouble to anyone. You can suspend it back.

[Krydos]

The account gnpa63 has been unsuspended. Let me know when you're done taking your backup.

[gpansare]

My backup is complete. You can delete the account.

[wolstech]

The account has been resuspended and will delete itself in due time.