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Posted (edited)

my username : kamlesh

 

i cant reset my password

i tried by both method

 

cpanel and direct heliohost reset password

but both not working

 

cpanel shows:

'The system failed to reset your account’s password. Additional information may exist in the server error log. Contact your server administrator or hosting provider'

 

cant reset password help me

Edited by kamlesh
Posted

He tried those already from his post...the admin tools failed as well. I forced it to change in WHM.

 

Please check the email account associated with the account for an email containing your new password.

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