rakinar5 Posted November 8, 2020 Share Posted November 8, 2020 I've created a new user on my tommy account (For example: someone@bluecloudcdn.ml, not someone@tommy.heliohost.org). But when I tried to log in with the username "someone", it says login invalid. Why this happends? Link to comment Share on other sites More sharing options...
wolstech Posted November 8, 2020 Share Posted November 8, 2020 Make sure you’re using plain (unencrypted) FTP on port 21 for these. The additional FTP accounts do not work with SFTP, and FTP over TLS is not supported. Link to comment Share on other sites More sharing options...
rakinar5 Posted November 8, 2020 Author Share Posted November 8, 2020 Sorry, but I was talking about cPanel login, not FTP login. Link to comment Share on other sites More sharing options...
Krydos Posted November 8, 2020 Share Posted November 8, 2020 The additional accounts section is only for creating an email, FTP, and webdisk users. You can't log in to cpanel with those. Say you have several domains like bluecdn.com and blueforums.com and you want to grant someone access to bluecdn.com but not the forums you could create a user for them and set their root to /home/rakinar5/public_html/bluecdn.com/. That way they could log in with FTP or webdisk and change the files, and they could also have a @bluecdn.com email address, but they wouldn't have any access to the blueforums.com website. Link to comment Share on other sites More sharing options...
Talk Sick Posted November 9, 2020 Share Posted November 9, 2020 The additional accounts section is only for creating an email, FTP, and webdisk users. You can't log in to cpanel with those. Say you have several domains like bluecdn.com and blueforums.com and you want to grant someone access to bluecdn.com but not the forums you could create a user for them and set their root to /home/rakinar5/public_html/bluecdn.com/. That way they could log in with FTP or webdisk and change the files, and they could also have a @bluecdn.com email address, but they wouldn't have any access to the blueforums.com website. I told him this yesterday. Link to comment Share on other sites More sharing options...
rakinar5 Posted November 9, 2020 Author Share Posted November 9, 2020 Yestarday, I was out of town! Link to comment Share on other sites More sharing options...
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