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Posted

I've created a new user on my tommy account (For example: someone@bluecloudcdn.ml, not someone@tommy.heliohost.org). But when I tried to log in with the username "someone", it says login invalid. Why this happends?

Posted

Make sure you’re using plain (unencrypted) FTP on port 21 for these. The additional FTP accounts do not work with SFTP, and FTP over TLS is not supported.

Posted

The additional accounts section is only for creating an email, FTP, and webdisk users. You can't log in to cpanel with those. Say you have several domains like bluecdn.com and blueforums.com and you want to grant someone access to bluecdn.com but not the forums you could create a user for them and set their root to /home/rakinar5/public_html/bluecdn.com/. That way they could log in with FTP or webdisk and change the files, and they could also have a @bluecdn.com email address, but they wouldn't have any access to the blueforums.com website.

Posted

The additional accounts section is only for creating an email, FTP, and webdisk users. You can't log in to cpanel with those. Say you have several domains like bluecdn.com and blueforums.com and you want to grant someone access to bluecdn.com but not the forums you could create a user for them and set their root to /home/rakinar5/public_html/bluecdn.com/. That way they could log in with FTP or webdisk and change the files, and they could also have a @bluecdn.com email address, but they wouldn't have any access to the blueforums.com website.

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I told him this yesterday. 

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