erdemghi Posted November 1, 2020 Share Posted November 1, 2020 My account has been suspended. I do not know what is wrong with my hosting. Here is the details of my account: username: erdemghiserver: Rickydomain: erdemghi.heliohost.us I am trying to host a simple app with Flask Server Python. It is just an app contains of 2 pages. I wonder what the problem is with my hosting. Link to comment Share on other sites More sharing options...
flazepe Posted November 1, 2020 Share Posted November 1, 2020 That account was suspended for phishing and cannot be unsuspended. Link to comment Share on other sites More sharing options...
erdemghi Posted November 1, 2020 Author Share Posted November 1, 2020 I am so sorry, but what kind of phishing did I done? Link to comment Share on other sites More sharing options...
flazepe Posted November 1, 2020 Share Posted November 1, 2020 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
erdemghi Posted November 1, 2020 Author Share Posted November 1, 2020 I was trying to show an example of html page regarding customer feedback and its result. That is just an example page, so I did not share the link of that page to the public. I do not think that content would be harmful to anybody, that is why I did not consider that as an act of phishing. That is what I am thinking, so I was shocked when you said that my account has been doing an act of phishing judging only that I am trying to host a Python Server to show 2 simple HTML pages. Link to comment Share on other sites More sharing options...
erdemghi Posted November 1, 2020 Author Share Posted November 1, 2020 I think it is a normal thing that I would like to know the details of my account suspend Link to comment Share on other sites More sharing options...
wolstech Posted November 1, 2020 Share Posted November 1, 2020 This was caused because Google flagged your domain as deceptive...if Chrome throws a red screen when it gets checked for abuse, it gets suspended. I unsuspended it and checked again, it's still red screened, but it's claiming malware instead of deception now. Neither appear to actually be true, and it looks like a false positive on Google's part. The content is as described, a basic flask-based feedback form. Unsuspended. Link to comment Share on other sites More sharing options...
testalgo Posted November 1, 2020 Share Posted November 1, 2020 I have just created my account not more than a day. Here is the details of my account: username: algosserver: Tommydomain: algos.heliohost.us As far as I remember, I have visited my account only twice in this day, and have not made any changes at all. What makes my account being suspended while I have not done anything yet? Link to comment Share on other sites More sharing options...
Krydos Posted November 1, 2020 Share Posted November 1, 2020 Sorry, both of your accounts got a false positive suspension from google flagging them as deceptive. Link to comment Share on other sites More sharing options...
Krydos Posted November 1, 2020 Share Posted November 1, 2020 Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person. Link to comment Share on other sites More sharing options...
Krydos Posted November 1, 2020 Share Posted November 1, 2020 Please delete all accounts in excess of 1 within the next 24 hours. Link to comment Share on other sites More sharing options...
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