[Solved] suspended: bbass

[bbass]

Hello,

 

Can someone review it, please

 

Thank you

 

username: bbass

server: tommy

domain: 1bit.ro

[wolstech]

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

[bbass]

Hi,

 

Very sorry for causing high server load, can you please help why my site is causing such a high load ?

 

Only if is possible, i know you guys are very busy and thanks again for providing such a great service for free.

 

(i will delete the nextcloud server in the meentime, maybe thats the reason)

 

Cheers

[wolstech]

Krydos might be able to do that.

[bbass]

86.127.15.145

can you please unblock my ip or i need to make another post..

 

thanks

[Krydos]

That IP is not blocked.

 

Huh, this is different. I've been working at HelioHost for over 10 years and this is the first time I've seen this.

 

Your account was suspended at 2020-10-21 15:15 and was unsuspended at 2020-10-21 21:22. So 6 hours and 7 minutes of the day was spent suspended, doing basically zero load during that time. Even being suspended for more than 25% of the day you still caused 311% more memory usage than the second highest memory usage account on Tommy for the day. You also used 452% more cpu than the second highest cpu usage account on Tommy. Here's what your load looks like for the week. Keep in mind you were suspended for 25% of the day too

 

Now, the strange part is it looks like most of your load came from spamd, which is the spam assassin process. I'm not going to snoop around too much unless you want me to, but you have 204 MB of mail on your account right now. You can check the dates to see how much of it came from today if you want, but I guess what happened is some spammer just went nuts on your account today and sent you so much spam email that you got suspended for it. That's pretty weird. Never seen that happen before.

[wolstech]

There's a first for everything...load suspension caused by the spam filter receiving too much spam, who would've thought that was even possible?

[bbass]

WoW, that is very wierd indeed.. According to my emails i was received around 15 spam emails yesterday.. the thing is i barely use those emails and i never shared to anyone yet, i wonder frow where so much spam...