[HH#936539] problem

[HelioHost]

Username: hblive, Server: Ricky, Main domain: hblive.cf

 

Hi,

I have an addon domain on my account, liftuup.tk, and when I go to it,

I get a search page. I've checked the domain on both the account and

my domain provider, and it is still listed as an addon domain on helio

host, and it still shows at my domain provider that it is pointing to

the helio host name servers. My other domain on my account, hblive.cf,

works just fine. Is there something you can do to help? In case you

need it, my username is hblive on my account. Thanks.

[Krydos]

The domain liftuup.tk works for me. How long ago did you register it and add it to cpanel?

[HelioHost]

I registered it awhile ago, and add it when I registered it. It was

working great until just before I contacted you, then it stopped, now

it's working for me also. Any ideas why it might've stopped working?

 

On 10/20/20, Heliohost Support wrote:

> The domain liftuup.tk works for me. How long ago did you register it

> and add it to cpanel?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=41452

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

[Krydos]

Freenom has kind of flaky service sometimes. They are free domains afterall. If freenom's systems weren't working correctly it would explain why your ISP couldn't find the nameservers and showed you a default search page instead. Also sometimes freenom hijacks your free domain and starts showing spammy ads on it and tries to charge you $30 to get it back. I personally had this happen several times to domains I registered with them. I think it's caused by getting too much traffic to your domain. I refused to pay them and after a while they just flagged my account for abuse so I couldn't register any more free domains from them, and they won't even respond to me if I submit a support ticket. I personally don't think a free domain is worth that much hassle.

 

If you decide to spend a few bucks on a real domain I recommend using Namecheap. Their service is 100% compatible with HelioHost, and it's where I buy all my personal domains, and where all the HelioHost domains are registered too. We've been using them for years and they're great. They usually have the lowest prices too. We have an affiliate program with Namecheap so we get a few cents from each domain people buy through them. It looks like liftuup.com was registered in 2002, but liftuup.net is available for $10.78 or liftuup.xyz is only $1.00 for a whole year. If you use this link it will give us credit for the purchase

 

https://www.heliohost.org/partners/namecheap/liftuup.net