HelioHost Posted October 5, 2020 Posted October 5, 2020 Username: kiki, Server: Johnny, Main domain: tommy =Hello! I was wondering if it is possible for= someone to please migrate to Tommy Server or =C2=A0delete my domain=: christian=.org I need to create a WordPress Project with his Desktop=E2=80=99s Access for testing and contruction. Maybe, Tommy Server is the best choice?= I have backed up all my files via file t=ransfer protocol (FTP). I tried to dele=te the domain myself but the program will not let me delete the domain. Thank-you for reading this message. Please let m=e know if you have any questions. Your are amazing, crew! = Thank you!=
Krydos Posted October 5, 2020 Posted October 5, 2020 Have you tried deleting your account here http://www.heliohost.org/classic/support/scripts/delete Be sure you use your username, kiki, not your email address. Also people have a tendency to press submit twice on that form so the second click results in an error message saying that there is no active account. If you submit your account for deletion properly your domain will start to show an inactive page. This is normal, and if you renew your account at this point it will cancel the deletion. Also, if your intent is to move to Tommy did you know an admin can move your account for you so you don't have to delete and resignup for as little as a $1 USD donation? If you're interested in that go to https://www.heliohost.org/donate/ and choose any of the ways to donate there, and let us know your transaction ID. Then an admin will move your existing account and all of its settings to Tommy.
kiki Posted October 5, 2020 Posted October 5, 2020 Account: kikiEmail: christianvelazquezalvarez@gmail.comDomain: christian.org Hello! Id. de transacción: 4NR30438040059322 Realized! -- Migrate my account to Tommy Server. I'm happy to meet with your community!
Krydos Posted October 5, 2020 Posted October 5, 2020 You're on Tommy now. Thanks for the donation. Also I wanted to let you know that since you've mentioned wordpress a few times now, you need to keep an extra close eye on your account load https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php Try to keep both of those bars low. Wordpress causes massive load compared to any other software you could install even if you hardly get any traffic.
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