[Solved] Error when adding domain alias for my website

[man95]

Hello, I have problem  when I add domain alias for my website

here the error said:

 

 

Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

 

here was an error when the system attempted to create the alias. Park::park failed: (XID daywmj) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

 

What that is mean?

[wolstech]

You need to change your domain's name servers at your registrar to ns1.heliohost.org and ns2.heliohost.org

[man95]

You need to change your domain's name servers at your registrar to ns1.heliohost.org and ns2.heliohost.org

I have change it and the error still there, this not solve my problem

[wolstech]

Is the domain from eu.org or .br by chance? If so, those aren't supported as aliases. You have to make these your main domain in order to use them.

[man95]

No, i don't use that domain.I use domain from .us.to

[Krydos]

What is the full domain?

[man95]

tanwirulilmi.us.to

[Krydos]

Your nameservers aren't showing up. Once your nameservers are set correctly this link https://dnschecker.org/#NS/tanwirulilmi.us.to will show ns1.heliohost.org and ns2.heliohost.org on every line. Contact your domain registrar to find out how to set your nameservers.

[man95]

I've contact the registar, he replies this

I see the following:

$ dnstracer -s . -t 2 -4 abduh.us.to
Tracing to abduh.us.to[a] via A.ROOT-SERVERS.NET, maximum of 3 retries
A.ROOT-SERVERS.NET [.] (198.41.0.4)
 |     |\___ NS1.AFRAID.ORG [us.to] (50.23.197.94)
 |     |      \___ ns1.heliohost.org [abduh.us.to] (65.19.143.3) (cached)
 |     |      \___ ns1.heliohost.org [abduh.us.to] (2001:0470:0001:01ee:0000:0000:0000:1002) Not queried


This does appear to match the configuration in your account.

Are you still having trouble?

[Krydos]

Only a few servers in the world are seeing ns1.heliohost.org set correctly, and there is no mention of ns2.heliohost.org anywhere. https://dnschecker.org/#NS/abduh.us.to

 

Have you tried setting abduh.us.to as your main domain using this link https://www.heliohost.org/classic/support/scripts/domain ?

[man95]

Your nameservers aren't showing up. Once your nameservers are set correctly this link https://dnschecker.org/#NS/tanwirulilmi.us.to will show ns1.heliohost.org and ns2.heliohost.org on every line. Contact your domain registrar to find out how to set your nameservers.

 

 

I make a proof of concept about your statement. I register on other hosting service, and I enter my domain from the same registar with this, and everything is ok. I assume, if the problem is not in the registar, I think it is in this server. This is the link : http://tanwir.us.to

 

When I enter it, it says to wait it maximal for 76 hours. So I check on  DNS Checker, there is error when in waiting time, but after waiting time, it is fine in every line like you say

Edited September 23, 2020 by man95

[man95]

Only a few servers in the world are seeing ns1.heliohost.org set correctly, and there is no mention of ns2.heliohost.org anywhere. https://dnschecker.org/#NS/abduh.us.to

 

 

I even only enter ns1.heliohost.org and never use ns2.heliohost.org, and everything is fine

[man95]

Have you tried setting abduh.us.to as your main domain using this link https://www.heliohost.org/classic/support/scripts/domain ?

it says Connection Timed Out

 

[man95]

hello, I'm still waiting for the solution

Edited September 26, 2020 by man95

[Krydos]

https://abduh.us.to/ is working for me. Is there something else you need help with?