Zerotrash Posted September 11, 2020 Posted September 11, 2020 Hello .. Good night. Server: Tommy. User: Zerotrash website ;www.phabricademoda.com.br I did a migration from a provider(Interserver.net) to Heliohost. Everything was successfully transferred, but the site does not load and I cannot do a new installation (wordpress) Could you please check? Thank you!
Krydos Posted September 11, 2020 Posted September 11, 2020 That domain isn't hosted with us. You'll need to change your nameservers on that domain to ns1.heliohost.org and ns2.heliohost.org if you want to host it here. You can check your current nameservers with this link https://dnschecker.org/#NS/phabricademoda.com.br
Zerotrash Posted September 11, 2020 Author Posted September 11, 2020 Sorry!!!I made a huge mess with the names of my domains. But I already made the change from dns to heliohost. Thank you!!!
Zerotrash Posted September 14, 2020 Author Posted September 14, 2020 Hi! the domain was updated to heliohost. Could you check again,please? Regards.
wolstech Posted September 14, 2020 Posted September 14, 2020 Still not hosted here: phabricademoda.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns2.locaweb.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns1.locaweb.com.br Host: phabricademoda.com.br Class: IN Ttl: 3600 Type: NS Target: ns3.locaweb.com.br The .br domains are a known compatibility issue with our service though. Make sure you've set the .br domain as your HelioHost account's main domain before setting the name servers, or they won't save. This is because .br has a non-standard requirement that the host be set up first, while everyone else expects the domain to be set up first.
Zerotrash Posted September 14, 2020 Author Posted September 14, 2020 A thousand apologies!!!! Server: Tommy. User: Zerotrash The correct website is: www.xtraparfumo.com
Krydos Posted September 15, 2020 Posted September 15, 2020 Sure looks like a hacked wordpress install to me. 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Please don't install wordpress. It causes massive load, and is very easy to hack. When someone hacks your wordpress most of the time they set up a phishing website on your nice .com domain and send spam emails. Not only does this result in a permanent ban from us, it also ruins your domain even if you host it on another server because browsers will automatically flag your domain as malicious. I deleted all your files. Please try again.
Zerotrash Posted September 15, 2020 Author Posted September 15, 2020 Hello Krydos, Thank you for your guidance and warning.I consider myself an average web user and I confess that I still haven't been able to identify all the tricks that crackers use.I have a few other wordpress websites, which have more than a decade, with no additional protection and there has been no problem yet.This does not mean that I am immune, I know that, but there are already tools that make it more difficult for crackers to access it.I am immensely grateful for your tolerance and permission to continue using your excellent services. I'm sorry for any inconvenience. Regards.
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