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Posted

My hosting plan at HelioHost has been discontinued for inactivity. I reactivated my hosting plan and reseted the password but I can´t log in into my account. What can I do to?

 

 

Posted

Try it now.

 

(You're the second one today on Johnny that had an account listed as "active" after a renewal, but actually was still suspended. Not sure what's going on here...)

Posted

It could be because Johnny's bihourly script was locked up. The website renew sometimes fails, so there is a double check in the bihourly that unsuspends them again if the website renewal fails. Since bihourly wasn't running there wasn't that fallback double check in place. It should all be working again now.

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