webdevsemo Posted July 13, 2020 Share Posted July 13, 2020 Username: wbdvsmServer: TommyHeliohost main domain: rapidenglish.me I don't have any idea why I was suspended. I have very little traffic and post only my own content. Sites are used for my business. Them being shut down hurts business. If my account could be reinstated it would be great. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 13, 2020 Share Posted July 13, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Quote Link to comment Share on other sites More sharing options...
webdevsemo Posted July 13, 2020 Author Share Posted July 13, 2020 Thank you. Yes, I'd be really curious to know what'd cause that. The main site that anybody knows about is by login only, which less than 10 people have, so how it would be traffic, I can't imagine. Thanks again Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 13, 2020 Share Posted July 13, 2020 You're running WordPress, which is infamous for this. Krydos has written extensively about why we recommend users stay away from WP, but high load and security issues are the top two reasons. To give you an idea, a WP site can generate more load serving a few MB of data, than most other CMSes would generate while serving several GB worth of data. The only real fix for it is to dump WP and find something else to build your site with. Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 14, 2020 Share Posted July 14, 2020 This suspension shouldn't have come as much of a surprise because we provide a tool to monitor your own account load If you weren't aware of this Account Load tool it cane be found in cpanel at https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.