azclubco Posted May 25, 2020 Share Posted May 25, 2020 Hi. I requested change of name via the portal but it didn't work. Please change my name to: Server: TommyCurrent name: mateekkNew name: azclubco Many thanks! Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 25, 2020 Share Posted May 25, 2020 (edited) The only way to change your hosting username is to delete your account and recreate it. The first step is to backup all your data if you're ready to proceed. Let us know once your account is deleted. Edit: Do you mean your main domain name instead? Edited May 25, 2020 by Krydos Quote Link to comment Share on other sites More sharing options...
azclubco Posted May 25, 2020 Author Share Posted May 25, 2020 (edited) Let me explain what I need to achieve . When I create a database in cpanel the prefix is mateekk_ I would like it to be azclubco_ Many thanks. Edited May 25, 2020 by mateekk Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 25, 2020 Share Posted May 25, 2020 You need to delete your account and sign up again. The database prefix is determined by your account username. Quote Link to comment Share on other sites More sharing options...
azclubco Posted May 25, 2020 Author Share Posted May 25, 2020 Okay. I have used the Delete Account option in my panel and it says it's queued for deletion. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 25, 2020 Share Posted May 25, 2020 Invite sent. Use that to sign up with the new username Quote Link to comment Share on other sites More sharing options...
azclubco Posted May 25, 2020 Author Share Posted May 25, 2020 Amazing! Just done it. Thank you very much indeed Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 26, 2020 Share Posted May 26, 2020 Your forum username has been changed to match your new hosting username. Quote Link to comment Share on other sites More sharing options...
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