azclubco Posted May 25, 2020 Posted May 25, 2020 Hi. I requested change of name via the portal but it didn't work. Please change my name to: Server: TommyCurrent name: mateekkNew name: azclubco Many thanks!
Krydos Posted May 25, 2020 Posted May 25, 2020 (edited) The only way to change your hosting username is to delete your account and recreate it. The first step is to backup all your data if you're ready to proceed. Let us know once your account is deleted. Edit: Do you mean your main domain name instead? Edited May 25, 2020 by Krydos
azclubco Posted May 25, 2020 Author Posted May 25, 2020 (edited) Let me explain what I need to achieve . When I create a database in cpanel the prefix is mateekk_ I would like it to be azclubco_ Many thanks. Edited May 25, 2020 by mateekk
wolstech Posted May 25, 2020 Posted May 25, 2020 You need to delete your account and sign up again. The database prefix is determined by your account username.
azclubco Posted May 25, 2020 Author Posted May 25, 2020 Okay. I have used the Delete Account option in my panel and it says it's queued for deletion.
wolstech Posted May 25, 2020 Posted May 25, 2020 Invite sent. Use that to sign up with the new username
azclubco Posted May 25, 2020 Author Posted May 25, 2020 Amazing! Just done it. Thank you very much indeed
Krydos Posted May 26, 2020 Posted May 26, 2020 Your forum username has been changed to match your new hosting username.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now