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Posted

Hi

 

My account has been suspended.

 

Following are the details:

 

a) My Heliohost Username : life2

 

B) Server : Tommy

 

c) Heliohost main domain : life.heliohost.org

 

I have no idea why it has been suspended.  Presently it hosts three domains ( Wordpress)  but all of them are practically personal with hardly any visitors. I had raised a query for my sites being down often and in response one of the admin attached a graph which shows memory usage approaching CPU . The link is :

https://www.helionet.org/index/topic/39868-websites-down-very-frequently/

 

Would appreciate all advise and unuspension. Thank you.

Posted

Your account isn't suspended. Please check again.

Indeed it is not- as it shows now..., but it was showing as ' suspended' when I wrote the above post !! Besides. my website https://strokesupport.in on same was also showing the same 'account suspended ' page - now it is working !! ..I have no idea what happened, but thanks for your efforts.

Posted

No problem. :)

 

Could also be that someone saw this post, unsuspended your account, and forgot to update it here. You never know.

Posted

I’ve seen this happen a few times before...it’s something to do with a glitch in the Apache configuration, and when it happens, many if not all accounts on the server show a bogus suspended or inactive page.

 

It typically fixes itself the next time Apache restarts.

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