deepeenm Posted February 8, 2020 Posted February 8, 2020 hi my account was suspended due to inactivity.please activate it. thanks
deepeenm Posted February 8, 2020 Author Posted February 8, 2020 hey my account was suspended due to inactivity.please activate it. thanks
Luigi123 Posted February 8, 2020 Posted February 8, 2020 Your account got suspended of the following reason “ Iran”. Not sure what that is but I will escalated to our root admin. Escalating.
wolstech Posted February 8, 2020 Posted February 8, 2020 HelioHost services are not available to users in the country of Iran. Because we are based in the USA, which has an embargo against the countries of Iran and North Korea, federal law forbids us from offering our services to any user in those countries. Your account cannot be recovered or unsuspended.
deepeenm Posted February 8, 2020 Author Posted February 8, 2020 (edited) maybe for using iran vpns for downloading apps and some web services!! im from Netherlands so what was System Resources!! i used little resource once a while ... server : tommydomain : deep.heliohost.org Edited February 8, 2020 by deepeenm
deepeenm Posted February 8, 2020 Author Posted February 8, 2020 Your account got suspended of the following reason “ Iran”. Not sure what that is but I will escalated to our root admin. Escalating.thanks
deepeenm Posted February 8, 2020 Author Posted February 8, 2020 HelioHost services are not available to users in the country of Iran. Because we are based in the USA, which has an embargo against the countries of Iran and North Korea, federal law forbids us from offering our services to any user in those countries. Your account cannot be recovered or unsuspended.Im from Netherlands.really thanks for wonderful free services.
deepeenm Posted February 8, 2020 Author Posted February 8, 2020 Saying iran maybe for using iran vpns for downloading apps and some web services !!it was test web for open source AI service.. Im from Netherlands what was System Resources using error!! i used little resource once a while ... server : tommydomain : deep.heliohost.org
wolstech Posted February 8, 2020 Posted February 8, 2020 Care to explain why you have an Iranian domain on your account? We are not able to host any domain ending in .ir for legal reasons.
wolstech Posted February 8, 2020 Posted February 8, 2020 Perhaps I wasn't clear about the details. Specifically, your account cannot be unsuspended because it has an Iranian domain attached to it. For legal reasons, we cannot host any domain ending in .ir (the country code for Iran). If I recall correctly, these country domains require you prove you're affiliated with that country to purchase, so even if you're in the Netherlands as you claim, you've proven you have a connection to Iran simply by owning that domain.
wolstech Posted February 9, 2020 Posted February 9, 2020 It would definitely be illegal to own such a domain in the USA because US law prohibits any person or company from doing business with, or providing support to a business in, Iran.Providing a service that allows someone who is not in the USA to use such a domain is questionable, and quite possibly not illegal since we aren't directly providing anything to Iran (the non-US user who bought the domain would be providing financial support to their registrar), but the legal fees and hassle of finding out is not worth the headache for the very few of these we get. We would nearly instantly go bankrupt if we were sued or fined by the government for it.If this user wishes, he can create a new account, but must not host that domain here. EDIT: Nevermind...the account originated from Iran as well, it's not just the domain.
deepeenm Posted February 9, 2020 Author Posted February 9, 2020 (edited) It would definitely be illegal to own such a domain in the USA because US law prohibits any person or company from doing business with, or providing support to a business in, Iran. Providing a service that allows someone who is not in the USA to use such a domain is questionable, and quite possibly not illegal since we aren't directly providing anything to Iran (the non-US user who bought the domain would be providing financial support to their registrar), but the legal fees and hassle of finding out is not worth the headache for the very few of these we get. We would nearly instantly go bankrupt if we were sued or fined by the government for it. If this user wishes, he can create a new account, but must not host that domain here.OK requesting DNS change of ir domain as you sayed.may i get my data from your service ,i need my dataI had an email in it. Edited February 9, 2020 by deepeenm
wolstech Posted February 9, 2020 Posted February 9, 2020 That's a question for Krydos. No idea if we can return the data or not, I just know we can't provide service to users in that country.
deepeenm Posted February 10, 2020 Author Posted February 10, 2020 That's a question for Krydos. No idea if we can return the data or not, I just know we can't provide service to users in that country.ThanksI'm looking forward to hearing good news from you
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