[HH#426360] Reset login password

[HelioHost]

Username: vicky9, Server: Johnny, Main domain: vicky9.heliohost.org

 

Dear Heliohost team

i'm trying to reset my password but i'm not able to do it because of the

server load

Is there any way you can help?

Thank you

Vicky9

[wolstech]

That link doesn’t work reliably on Johnny.

 

Try this instead: https://johnny.heliohost.org:2083/resetpass?start=1

[HelioHost]

The second link you provided did not work

it did no recognize my email address

I used the first link and it work

thanks

 

???? ???, 16 ??? 2020 ???? 1:12 ?.?., ?/? Heliohost Support <

support@heliohost.org> ??????:

 

> That link doesn't work reliably on Johnny.

> Try this instead: https://johnny.heliohost.org:2083/resetpass?start=1

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=38349

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

[wolstech]

Glad to see it worked. For reference, the second link we sent does not accept email addresses. You have to use your username (vicky9) for that one to work.