[Solved] Account has deleted (now DNS Issue)

[loucaso]

account has been deleted and hosting invitation tommy resubmitted...

create a new account..
but I already validated, what's going on? account has been deleted. I opened my email and had another invitation, I created the new account and it does not activate.nd hosting invitation tommy resubmitted

 

Account loucaso
mail flaviodslima@gmail.com

Edited January 8, 2020 by loucaso

[wolstech]

Weird. It should never have shown the server select or be awaiting validation. It should've gone directly to the username page. Make sure you pick a different username too.

 

New invite sent.

[wolstech]

Also, do you have a second account?

 

Please keep in mind that you're only allowed one active account at a time (suspended ones don't count).

[loucaso]

in one of my test attempts create two but already request the closure of the flaviolo account

Edited January 8, 2020 by loucaso

[loucaso]

successfully created account ...

but without access to the domain

cache has already been cleared

 

[wolstech]

That's weird. The DNS looks perfectly fine: https://bybyron.net/php/tools/dns_records.php?domain=loucasodeveloper.xyz&rec=ALL

 

...and I can resolve it against our name servers:

>nslookup loucasodeveloper.xyz ns2.heliohost.org
Server:  UnKnown
Address:  64.62.211.133

Name:    loucasodeveloper.xyz
Address:  65.19.143.6

But not against any major DNS service like Google:

C:\Users\Owner>nslookup loucasodeveloper.xyz 8.8.8.8
Server:  dns.google
Address:  8.8.8.8

*** dns.google can't find loucasodeveloper.xyz: Non-existent domain 

Lets give it a few hours to propagate and see if it starts working.

[Krydos]

If the phishing report was also sent to his domain registrar it's possible they suspended his domain, in which case he'd have to contact his registrar's support.

[wolstech]

It appears it is indeed a registrar suspension since it still doesn't work despite valid DNS on our end. Interestingly, Netcraft actually admitted the error and retracted their phishing report this morning: https://www.helionet.org/index/topic/38278-hh436573-issue-8135680-false-positive-report-httploucasodeveloperxyzlokamail/

 

 

 

@loucaso: You need to contact Namecheap and see if they suspended your domain for abuse. If they did, you'll need to get them to unblock it (they should be able to help once you provide a copy of the retraction notice). On our end, if you want your old account back, please let us know and I'll delete your new one and unban the old one.

[Krydos]

According to what he said on discord he didn't like the .xyz domain anyways, so he bought a .site instead, and instead of using Tommy he's already paid for and is using a VPS.

[wolstech]

Takes care of that then