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Posted

My account (google12) was suspended after logging in to a friends account (isaac12)  on the same machine . am informed that both accounts are suspended. and i request  t be unsuspended , so that every one is free

 

the next problem his addon  domain after removing it from my account on tommy (https://prnt.sc/q8r5ge

)  it failed to be added to his account on johnny (https://prnt.sc/q8r6oa

)

his  domain was wacihs.ml i had it as addon domain while building it for him. after i handed it to him but it failed to be added to johnny 

 

 

all the domains on my account show this (https://prnt.sc/q97tkn

)

 

thanks.

Posted

That's what got you suspended. Because the accounts appear to be coming from the same computer, and users are limited to one account, the system blocked you because we require identity verification to prove that two actual people exist behind them. You and him will each need to provide a scanned image or picture of your government issued ID to have these unblocked. Please send them via PM to either me or another moderator or admin to avoid posting the pictures publicly. You'll receive a response and can delete the pictures once we verify them and unsuspend you.

 

As for that domain error, that's because you accidentally put johnny.heliohost.org instead of ns1.heliohost.org for one of the NS records. Just edit that entry to say ns1.heliohost.org instead, and it should add once you fix it.

Posted

for DNS i first put NS1.heliohost.org and ns2.heliohost.org it refused that's why i felt like putting on johnny.heliohost.org

 

 

For  the same ip  we are on university,  the entire university uses one external ip 196.43.178.1 unless you use a cellular data.

that means if 100 student sign up for heliohost all ips will be 196.43.178.1 you get me right.   me am always sincere.

Posted (edited)

  id has been posted in box

Edited by aitmf
Posted

for his id i will wait for him he is not around for now

Posted

ID received and the account google12 has been unsuspended.

 

When I receive the second ID for the isaac account I'll unsuspend that one as well.

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