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Posted

Hi,

 

my account has been suspended, can you please explain the reason? (and unsuspend it if possible).

 

username: shuffly

domain: shuffly-backend.heliohost.org

 

Thanks a lot

Posted
Causing high server load. 517% more memory than #2

Now that's a lot of memory. Please fix whatever is causing that ASAP. If you need help identifying it, please let us know.

 

Unsuspended.

Posted

Hi,

 

Yes sure, I will work on that.

Just to understand: in my website I am using both Java and Php.

 

Can you identify which part is causing the high load?

Or it is coming from any other part?

 

Thank

Posted

I'll have to let Krydos answer that, but based on the recent issues with Tommy, I wouldn't be surprised if it was Java (Tomcat's been to blame for much of the load spikes lately....)

Posted

Hi Krydos,

 

thanks for the response.

Since I put very few logic in PHP code, is it possible to know from your side which PHP file/URL is consuming most of the resources?

In this way I can modify it very fast.

 

Thanks a lot

Posted

You're one of the first to get suspended for high load since Tommy was rebuilt, so the server wasn't set up to track which php file was causing load yet.

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