auxilor Posted November 7, 2019 Posted November 7, 2019 1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username2) In your post, include the following information:a. your HelioHost usernameb. the server your account is onc. your HelioHost main domain Auxilor, deactivated for inactivity. Tommy server, can't remember main domain, probably zrxware.tk
wolstech Posted November 7, 2019 Posted November 7, 2019 It's archived, but the server is busy so I can't unarchive at the moment. The unarchiver immediately exits saying "Unarchive already running..."...I'll try again later.
Krydos Posted November 8, 2019 Posted November 8, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted November 8, 2019 Posted November 8, 2019 Done. You should now be able to log in and your website should be working again.
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