DmC Posted September 20, 2019 Share Posted September 20, 2019 (edited) Hey there.I've just used the invite for Tommy (username deny) but I have some missing stuff:1) Domains <> and <> already have DNS entries. Can someone flush the dns from them and manually add the domains to my new account as add-ons? (I ask for manual addition so I won't have to again change nameservers. I'll point my domains back with A records).2) I am missing my private IP I've purchased and its ptr record pointing denied.gr3) I am missing my additional GBs (and the extended expiration) for the donations.I know it's kinda busy time right now, so consider this as low priority Edited September 21, 2019 by DmC Link to comment Share on other sites More sharing options...
flazepe Posted September 20, 2019 Share Posted September 20, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
wolstech Posted September 20, 2019 Share Posted September 20, 2019 1. The domains specified have been cleaned up and parked. (This a big pain to do now...apparently the newest WHM now checks the name servers like the user side does...I had to turn off the name server check entirely, park these, then turn it back on. In the old versions I can just park them without it caring.) 2. Krydos has to do that. I'm missing mine as well... 3. Space increased to 2GB and expiration pushed out by a few months. Link to comment Share on other sites More sharing options...
wolstech Posted September 20, 2019 Share Posted September 20, 2019 @Krydos He still needs a dedicated IP address. Link to comment Share on other sites More sharing options...
Krydos Posted September 20, 2019 Share Posted September 20, 2019 Did you ever release all of the Tommy dedicated IPs from Lily? Link to comment Share on other sites More sharing options...
wolstech Posted September 20, 2019 Share Posted September 20, 2019 I just released them all. Link to comment Share on other sites More sharing options...
Krydos Posted September 21, 2019 Share Posted September 21, 2019 2) I am missing my private IP I've purchasedDedicated IP reassigned. and its ptr record pointing denied.grThe PTR record is actually in the DNS system which wasn't really affected by the Tommy crash so it still exists. Link to comment Share on other sites More sharing options...
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