sylvain Posted August 17, 2019 Posted August 17, 2019 Thank's for doing the backup of my personnal free website. It's been at leass 9 years i'm with you, and i think that every files seem there. It is writen on:https://www.helionet.org/index/topic/36577-backups-available/That you plan on wipping and installing the new hard drive on august 20th So i am not sure if the backup should be put on august 20th, maybe august 21th or later? I'm pretty sure that many peoples wonder when to put back there backup on Tommy? Also since it will be a new installation, does the server gonna still have the name of Tommy or be called an other thing as: SylvainLikeHH (suggested ) i would be happy of it? A thing that is important for my self and for peoples that know my website is that i keep my domain name:http://sylvain.heliohost.org For the backup i have my " .tar " file. Also in your message you have writen: If your backup contains any databases they will be in username_db.sql format.To restore the database first create it in cPanel, open PhpMyAdmin,select the database, click import, click choose file, and select the .sql file. When i have extracted the files as an admin, i have searched if i have some _db file; so i dont think that i have some database. So i think that i can not restore the backup with your instructions? What i would like then if some admin could with the " .tar " backup file put it back on the server? But i wonder and i hope that the backup file would not make some conflict with the server (that's what i'm affraid) i dont want that it would currupt the new installation and cpanel? It is always important for my self to be correct and my knowledges are small, so i think it would be better if an admin could do it for me (if possible) since i know that you are very busy! My username is:sfavronOn Tommy Or maybe simply give me step by step instructions, like what to click on and what to click on next; what are the next steps? I'm sure that peoples that dont have some data base, would like to know also how to do it; giving to you less work. I thank you for your attentions to this message and give you my distinct salutations. http://sylvain.heliohost.org A+
Sn1F3rt Posted August 17, 2019 Posted August 17, 2019 The hard disk is gonna be installed on Eddie on 20th August after which the admins will start rebuilding Tommy. Most probably Tommy will be back by September. He's gonna be called Tommy itself. After that you can install your backup. You will retain your main domain so do not worry about that. Also don't worry about installing the backup. Even if you make some mistake it won't corrupt anything. Try doing it, if you face any problems the admins are there to help you out. Afterall we all are learning here.
Flaze Posted August 17, 2019 Posted August 17, 2019 You can install your backup on Ricky (create a new account if you haven't already). When Tommy is back, your account will be moved and your files will be kept. @sohamb03: Ashoat is the only one that will go there and rebuild Tommy, as far as I know.
Sn1F3rt Posted August 17, 2019 Posted August 17, 2019 Yeah, but after that won't the remote configurations be done by Krydos (like cPanel installation, clustering and other stuff)?
Flaze Posted August 17, 2019 Posted August 17, 2019 Mostly, yeah. I thought you meant the server itself.
wolstech Posted August 17, 2019 Posted August 17, 2019 You guys got it right. Ashoat will install the disk, Krydos installs the OS and software. Towards the end of it, there will be a period where Mods and Admins will be told to invite ourselves/move our accounts back to it for testing, then once we think it works properly it goes public. End to end the process usually takes a week or so (from when the OS is installed to public registration opening).
sylvain Posted August 17, 2019 Author Posted August 17, 2019 I have tryed to signup with my same email to be on Ricky, but the thing is that it return back to the page (Account Status) where it say: The server that you picked is currently down for extended maintenance. If you require your website to be online as soon as possible we recommend downloading your backup and then creating a new account on Ricky or Johnny. So i'm kinda in a signup loop. Also creating a new e-mail to be on Ricky, i think it would be unfair to do so. Because it would be like having some MB space on Tommy and some MB space on Ricky. I dont want to abuse the servers. Beside i think of the many peoples that would also like to be on Heliohost servers and space. I wonder if on Ricky it have the same features (like Tommy) as CPanel, Space for the pages, bandwith, e-mail, Virusscan, Php, Flash, Html, CSS, etc? Maybe i'm in some signup loop, because i must wait some time before signup? Thank's for your time. A+
Luigi123 Posted August 17, 2019 Posted August 17, 2019 1. You cannot use a same email address that you have on your old Tommy account and use it on Ricky. 2. You’re not abusing our Servers between Tommy and Ricky. Since Tommy Server got crashed because of the hard drive, you are alright to create temporary account on Ricky. 3. Ricky has the same features as Tommy.
Luigi123 Posted August 17, 2019 Posted August 17, 2019 Also, instead waiting all night for the signup button to be available, you could just make a donation at heliohost.org/donate of minimum $1.00. Then after that, paste your transaction ID here and our root admin will send you an invitation to your email quicker.
sylvain Posted August 17, 2019 Author Posted August 17, 2019 I wonder if you could make possible to unlock my email from Tommy, so that i can signup with the same email on Ricky and use Ricky? What is mostly important is that i keep the same domain name, not only for my self but for peoples that knows my web address. Thank's for your time. A+
Luigi123 Posted August 17, 2019 Posted August 17, 2019 What is your username on Tommy? I will change it your email address to something else so that you can use it on Ricky. EDIT: Nevermind. Found your username
Luigi123 Posted August 17, 2019 Posted August 17, 2019 Alright, I change it to a random one. Try it now.
sylvain Posted August 17, 2019 Author Posted August 17, 2019 My user name is:sfavron Got to go eat. Im gonna come back after. A+
sylvain Posted August 18, 2019 Author Posted August 18, 2019 I have signup with the user name:favrons Then it have asked for a domain name wich i have choosen:http://sfavron.heliohost.org I think that this one can be changed with my default domain by some admin. But for now i see the page:https://www.heliohost.org/status/?u=favrons And i click on refresh from time to time. I wonder in average time, how much average time that the "Account Status" should be available to login and put my backup?
Luigi123 Posted August 18, 2019 Posted August 18, 2019 Your account will activate it in 24 hours. Also, would you like me to changed your main domain on your Ricky Account to the default domain the same as your old Tommy account?
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