cyclicgm Posted August 14, 2019 Posted August 14, 2019 Good evening, Please, I have donated in the past id 895965590K646824C and I would like to have access to Ricky or Johnny until Tommy goes back to life. user: cyclicgm Thanks a lot
Flaze Posted August 14, 2019 Posted August 14, 2019 What's your email address? Must be different than the one you used to sign up.
wolstech Posted August 14, 2019 Posted August 14, 2019 @flazepe: It can be the same if you edit the old account first. We usually just put .old on the end. Just be aware, if you reuse the email address for someone, there's a chance they may not be able to download their backup when it become available without assistance from us. When we load the backup system, we copy the email addresses from the accounts table into it. If the email gets changed to example@gmail.old before that snapshot of the accounts and email addresses is made, the invalid address will be loaded into the system and their backup request email will never arrive... 1
cyclicgm Posted August 14, 2019 Author Posted August 14, 2019 Hi, it's cyclicgmp@yahoo.com or gmpintus@gmail.com, but I think it's the first one. Thanks
Flaze Posted August 14, 2019 Posted August 14, 2019 I meant a different email address than the one you used to sign up for Tommy. Is gmpintus@gmail.com fine for you?
wolstech Posted August 14, 2019 Posted August 14, 2019 In addition, the domain aulas.heliohost.org has been cleaned up.
cyclicgm Posted October 25, 2019 Author Posted October 25, 2019 Hi there, I'm not sure I have to ask on this post but here it goes: I was moved temporarily to Ricky from Tommy, I would like to go back to Tommy please, Thank you
Flaze Posted October 25, 2019 Posted October 25, 2019 This support request is being escalated to our root admin.
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