HelioHost Posted June 28, 2019 Posted June 28, 2019 Username: richmon1, Server: Johnny, Main domain: monkbody.com I would like to request to change the host of my domain (monkbody.com) fromTommy to Ricky. This is my credentials: Tommy Serveruser: richmon1Email add: richmond061094@gmail.comDomain: monkbody.com Ricky Serveruser: sammyboyemail add: richmond061094.1@gmail.com If the Tommy Server should have its primary domain, please make it intocreatemaps.org.ph. Let me know if there are any issues. Thank you
wolstech Posted June 28, 2019 Posted June 28, 2019 Per our Terms of Service, uses are only allowed to have one account. You're in violation by having 2 accounts. Which one do you want to keep? The one you do not want will be permanently suspended. If you choose to keep the Ricky account, I'll move the domain for you as well.
HelioHost Posted June 28, 2019 Author Posted June 28, 2019 Thank you for notifying me about this. I am sorry for having two hostaccount. Please do keep the Ricky server account active and move my domain [monkbody.com] in Ricky server. On Fri, Jun 28, 2019, 22:03 Heliohost Support wrote: > Per our Terms of Service, uses are only allowed to have one account.> You're in violation by having 2 accounts.> > Which one do you want to keep? The one you do not want will be permanently> suspended. If you choose to keep the Ricky account, I'll move the domain> for you as well.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6104>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted June 28, 2019 Posted June 28, 2019 I'm working on this now, it may take a little while because the servers are quite slow at the moment...
wolstech Posted June 28, 2019 Posted June 28, 2019 This domain has been moved to your Ricky account. Give it a few hours to update completely, then clear your cache and it should work. The account richmon1 has been suspended since you chose to keep the Ricky account.
HelioHost Posted June 28, 2019 Author Posted June 28, 2019 Thank you for your help! On Sat, Jun 29, 2019, 00:07 Heliohost Support wrote: > This domain has been moved to your Ricky account. Give it a few hours to> update completely, then clear your cache and it should work.> > The account richmon1 has been suspended since you chose to keep the Ricky> account.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic6104>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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