wolstech Posted June 21, 2019 Posted June 21, 2019 Activation emails and invites aren't arriving for users. I just tried signing up using both Gmail and an Office 365 enterprise address and neither received it. They're not even going to spam. We also have several users who've reported similar: https://www.helionet.org/index/topic/36033-hh728754-utf-8qie28099m-not-recived-confirmation-email/ https://www.helionet.org/index/topic/36028-hh498770-account-activation/ Any ideas?
ikk157 Posted June 21, 2019 Posted June 21, 2019 Just tried password reset emails, those aren’t arriving either
Krydos Posted June 23, 2019 Posted June 23, 2019 There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it.
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