[HH#735393] Invalid Login error message

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

 

I have been trying to log into my account but the server keeps displaying

an error message saying it is a "Invalid Login". I checked the Account

Status page and apparently there's nothing wrong with it. I also tried

resetting my password too times, but, due to server load, it was not

possible.

 

Although my website is still online, I need to be able to login in order to

avoid the suspension of my account. What can I do?

 

Username : nelsonar

 

Thanks!

 

--- Victor Araujo

[wolstech]

The server was down until about an hour ago due to a disk space issue. Try logging in now. 

 

If it still won't work, try logging in here: https://tommy.heliohost.org:2083/ using your username instead.

[HelioHost]

Just tried logging in and it worked. Thanks for the quick reply!

 

--- Victor Araujo

 

On Mon, Mar 18, 2019 at 3:20 PM Heliohost Support

wrote:

 

> The server was down until about an hour ago due to a disk space issue. Try

> logging in now.

>

> If it still won't work, try logging in here:

> https://tommy.heliohost.org:2083/ using your username instead.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=35370

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>