jonaskp Posted March 11, 2019 Posted March 11, 2019 Hi, I'd like to move my account to Tommy-server (currently on Johnny). I donated via Paypal. Transaction ID is 4WD58349LU239881S My username is "jonaskp" Thanks
wolstech Posted March 11, 2019 Posted March 11, 2019 Done. You've been moved to Tommy and your account should now be working. Thank you for the donation.
jonaskp Posted March 11, 2019 Author Posted March 11, 2019 Thanks for the quick reply. I am not able to access my folder using ftp, or accessing my webpages. Is there an expected period of time after a move, before this should be working?Or is there something i need to do to make it work again?
Krydos Posted March 11, 2019 Posted March 11, 2019 You might have the old Johnny server's ip address cached. For SFTP use Host: 65.19.143.6 Port: 1342 Username: jonaskp Password: <same as cpanel> Protocol: SFTP Auth: Normal
jonaskp Posted March 11, 2019 Author Posted March 11, 2019 It is working now. Not sure what I did. Maybe it was a caching issue. Thanks for you answer, even though I didn't get to try it.
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