[HH#274266] Re: HelioHost Lack Of Activity

[HelioHost]

Username: marksieg, Server: Tommy, Main domain: marksieg.heliohost.org

 

Hi,

 

I was surprised by your mail below, in particular because I logged in to

my cpanel yesterday, the day before and on Sunday as well. In fact, I

logged in many times since the date of 2019-01-15 given below. I am

mainly using the remote mysql database. So far I have not been able to

activate php on my website and without this, the website is not very

useful for me.

 

Best

 

Mark

 

=C2=A0Hey Marksieg,

 

It's been a while since we've seen you. Are you still using your hosting

account? The last time you logged in was 2019-01-15. In order to keep

your website active you must log into your control panel at least once

every 30 days.

 

If you wish to continue using your hosting plan you will need to log in

by clicking the link below. Next, provide your email and password in the

box and click log in to access your control panel. If you don't log in

sometime in the next few days your website will be replaced with a

inactive page.

 

Our apologies for requiring you to log in to your account to continue

using it. We understand that once you get your website perfected there

is little reason to view your control panel anymore, but if we didn't

have a way of determing which accounts were abandoned our servers would

quickly become even more overloaded than they already are. We will soon

be implementing a way for HelioHost users to keep their sites online

without having to remember to log in.

Login

[Krydos]

Do you have two factor authentication enabled?