sklmteacher Posted February 17, 2019 Posted February 17, 2019 HI, could you please unarchieve my account :skl
Luigi123 Posted February 17, 2019 Posted February 17, 2019 This support request is being escalated to our root admin.
Krydos Posted February 17, 2019 Posted February 17, 2019 Your username is actually ngr. I found it by searching for the email address you have on your forum account.
Krydos Posted February 17, 2019 Posted February 17, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted February 18, 2019 Posted February 18, 2019 Done. You should now be able to log in and your website should be working again.
jbingfa Posted February 18, 2019 Posted February 18, 2019 (edited) Hey man can you please unarchive me? have to say i am using this occasionaly though it may happen again , thanks in advance , [redacted]Take Care... Edited February 18, 2019 by wolstech Remove phone number, we don't provide phone support
wolstech Posted February 18, 2019 Posted February 18, 2019 Done. You should now be able to log in and your website should start working within 2 hours.
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