Account Suspended - problems with domains

[emisoras]

Hello! A few days ago, we requested the cancellation of the username account: emisoras.
However we have a small problem, in that hosting account we add several domains of our own, and now when we want to add the domains to our other account (heliohost) we can not, because it shows us the message "Account Suspended". even these domains are not free of the account that we delete, we want to please leave those domains that we add in the user account "emisoras" to be able to use them in another account.
thank you very much for the support.

 

Marko.

Edited February 11, 2019 by emisoras

[Krydos]

What domain(s)?

[wolstech]

I never actually deleted that account...I was going to let it expire on its own, which is the normal protocol for unwanted multiple accounts.

 

I've actually deleted it now. Give it an hour then try adding them.

[emisoras]

ok. thank you very much.

 

thanks for the support. see you soon